Privacy Policy

Privacy Policy (UK GDPR Compliant)

Last updated: 07/12/2025

All 2 Cover is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our products/services.

1. Who We Are

Company name: All 2 Cover LTD
Trading as: All 2 Cover
Address: Rotherham
Email: sorin.all2cover@gmail.com
Phone: (+44)7417491408

We act as the Data Controller for the personal data you provide.

2. What Personal Data We Collect

We may collect the following information:

A) Information you provide directly

Name
Address and delivery address
Email address
Phone number
Payment information (processed securely by our payment provider)
Order details and custom product specifications
Any messages or correspondence you send to us

B) Information we collect automatically

When you visit our website, we may collect:

IP address
Device and browser information
Pages viewed and actions taken
Cookies and tracking data (see section 10)

C) Information from third parties

Payment processors (for fraud prevention and payment confirmation)
Delivery partners (shipping updates)

3. How We Use Your Personal Data

We use your information for:

Processing and delivering your orders
Providing customer support
Managing your account (if relevant)
Sending order confirmations and service emails
Improving our website and services
Marketing communications (only with your consent)
Fraud prevention and security
Complying with legal obligations

We will never sell your personal data.

4. Legal Bases for Processing (UK GDPR)

We process your data using the following lawful bases:

Contractual necessity: to fulfil your order or provide services
Legitimate interests: customer support, security, website improvement
Legal obligation: accounting, tax, record keeping
Consent: marketing emails or optional cookies

You can withdraw consent at any time.

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data, including:

Encrypted website (HTTPS)
Secure payment processing
Restricted access to customer information
Secure data storage and regular backups

We keep your data only as long as necessary, usually:

Order records: 6 years (legal requirement)
Marketing data: until you unsubscribe

6. Sharing Your Personal Data

We may share necessary information with:

Payment processors (e.g., Stripe, PayPal)
Delivery and courier services
IT and website hosting providers
Professional advisers (accountants, etc.)
Legal authorities when required

All third parties are required to keep your data secure.

7. International Data Transfers

If your data is transferred outside the UK (e.g., through hosting providers), we ensure adequate safeguards are in place, such as:

UK GDPR adequacy decisions
Standard Contractual Clauses (SCCs)

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion (in some circumstances)
Object to certain processing
Restrict processing
Data portability
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)

ICO website: https://ico.org.uk/

9. Marketing Communications

We only send marketing emails if you opt in.
You can unsubscribe at any time using the link in our emails or by contacting us.

10. Cookies

Our website uses cookies to enhance functionality and improve your experience.
We may use:

Essential cookies
Analytics cookies
Marketing/advertising cookies (only with consent)

You can change your cookie preferences at any time in your browser settings or via our cookie banner (if applicable).

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last updated” date will always be shown at the top.

12. Contact Us

For questions about this Privacy Policy or your data rights, contact:
Email: sorin.all2cover@gmail.com
Address: Rotherham